Why is it so hard to get Big Time Rush tickets? Big Time Rush has reunited for an epic comeback after seven years, but fans may not get to see their first live performance. Presale tickets for both the New York and Chicago show went live at 10 a.m. on Wednesday but the virtual queue was plagued with issues.

From scalpers to scammers it was nearly impossible for true fans to get seats for the Nickelodeon boy band, and the issues continued into Friday’s presale. Now furious fans want to know why it’s impossible to get tickets.

“Trying for Big Time Rush tickets the third day in a row,” one fan posted on Twitter. Below the caption was a pair of images that depict a clown getting dressed ahead of their performance. The meme is referencing how impossible it has been for true Big Time Rush fans to get seats, comparing themselves to clowns. The reason it’s been so hard: Ticketmaster has been plagued with connection issues, server outages, and scalpers… again.

Frustrated fans couldn’t find any way to get Big Time Rush tickets.

To get presale tickets for the Big Time Rush reunion tour, fans had to sign up. Once they signed up on the band’s official website, they were allowed to enter the virtual queue on any of the presale days. Most were funneled into the Ticketmaster website, which made it nearly impossible to get tickets – horror stories followed.

Not only has the user experience been terribly unfriendly, but potential buyers claim that once they got into the queue, they were shocked to see thousands of people ahead of them on the virtual line. After waiting hours for the queue to dissolve, fans have become disappointed to learn that the only tickets left are ridiculously overpriced. In many cases, scalpers had purchased the tickets at their reasonable starting cost and relisted them at obscene prices when they eventually sold out.

For many, the biggest issue is that Big Time Rush limited their reunion tour to only two shows. On December 15, the Nickelodeon boy band is playing for Chicago Illinois at the Chicago Theater, and three days later they hit the big apple for a show at the Hammerstein Ballroom. Despite having hundreds of thousands of fans, only a few thousand will get to experience their comeback tour (Hammerstein Ballroom only has a seating capacity of 2,200 people).

Another reason why fans can’t get tickets is that the Ticketmaster website – which has had problems for years – gets flooded with too many fans all at once. For each day tickets are dropped, the queue gets overwhelmed and problems arise. On top of that, scalpers join the queue, and it’s difficult for the site to prevent them from hogging tickets.

One unlucky fan waited for an hour ahead of the Big Time Rush presale but was disappointed to find out that the tickets were gone in two seconds. Fast fingers weren’t the only reason fans have been struggling to get tickets either.

Another fan, who had gotten into the queue (usually a great sign), was kicked out before they had a chance to buy tickets. “Not me trying to get Big Time Rush tickets and Ticketmaster pulls this on me and now it’s sold out,” the fan wrote on Twitter. Attached was a screenshot of an error message from the website. “We apologize,” the message read. “We are unable to complete your request on this device.” By the time the fan had a chance to try again, the tickets were sold out.

Big Time Rush fans get angry that Ticketmaster website keeps crashing. Presale tickets have been impossible to buy because the queue is riddled with scalpers, scammers, and server glitches.
Big Time Rush fans get angry that Ticketmaster website keeps crashing. Presale tickets have been impossible to buy because the queue is riddled with scalpers, scammers, and server glitches. Photo Credit: Twitter

Twitter feeds have been filled with horror stories of fans trying to buy Big Time Rush tickets. From memes to screenshots of outlandish prices, it seems many are going to be disappointed when the presale ends and the shows are completely sold out – save for a few dozen tickets at ridiculous prices.

One person posted on Twitter with #BigTimeRush, saying “to the people that are reselling tickets for crazy-a** prices.” Below the post was a picture of Kim Kardashian with her famous quote “this isn’t a joke; this is my life.”

Big Time Rush ticket prices have been ridiculous! Scalpers purchase seats and resell at insane prices. Fans demand action from Ticketmaster.
Big Time Rush ticket prices have been ridiculous! Scalpers purchase seats and resell at insane prices. Fans demand action from Ticketmaster. Photo Credit: Twitter

While fans contemplate dropping over $2,000 for Big Time Rush tickets, the Nickelodeon boy band has got a lot of decision-making to do. Will they come out of retirement and make their reunion permanent? Or will fans have to wait another seven years for a chance to see a live performance? Either way, it’s likely Ticketmaster will be flooded with problems!